If you’re not happy with your products for ANY reason, simply send it back to us within 30 days for a full refund less the cost of shipping and processing. *See return policy for details.
TEVO™ Swing Heater
TEVO™ Standard Heater
TEVO™ Basic Heater
TEVO™ Plus Heater
Tripod Stand
Yes! Your TEVO Heater™ comes with a 1 year warranty
The only maintenance required by the owner is cleaning of the external surfaces. Use a damp cloth to wipe the outside of the heater. If the heater has collected dust or dirt inside the unit or around the heating element, spray it with clean water to remove the debris. We recommend cleaning the stainless-steel grill regularly by wiping it with a damp cloth using mild soapy water to remove corrosive airborne compounds such as salt and pollutants.
Use in humid or seaside areas may result in the development of light surface rust on the stainless-steel grill due to exposure to moisture and environmental conditions. This is considered normal wear and does not impact the operation or safety of the appliance. Where airborne compounds have caused surface deterioration use a dishwashing scouring pad or similar fine-grade steel wool to remove the marks. When the heater is not in use, use a protective cover or store in a dry, sheltered location where possible.